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I had insurance with this company for well over 16 years, during which time I had one previous claim for my roof I believe in all that time. Then in 2017 my water heater flooded my house and Ruined my carpet and baseboards which I had to file a claim. Shortly after a...
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GermaniaInsurance
GermaniaInsurance
Germania Insurance Verified Representative

YoungWhippet, Firstly, I am sorry you are experiencing these claim and policy issues during such a tough time and I completely understand your frustration. My name is Meagan, ...

1.0
#1396771
Insurance on 3 vehicles increased over 360.00/yr. I have no claims and no violations. I haven't had for years. If anything my insurance should go down! Plus the fact that my payments are EFT so they get their money on time, every time. I go out of my way to be a great...
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Anonymous
Anonymous

I just got my renewal and it went up again, I have no accidents, no tickets, nothing and I pay by the year in advance. I called agent and she said there was an increase for ev...

GermaniaInsurance
GermaniaInsurance
Germania Insurance Verified Representative

We are very sorry you had a negative experience. At Germania customer service is our top priority and we would like to help you in any way possible to resolve this issue. Plea...

2.8
#1315412
Multiple issues getting policy together. They changed my due date on me twice now. Paid my vehicle insurance on their website on my due date then they went ahead and cancelled my insurance with no explanation. I received notice 5 days after they cancelled it. Agent...
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GermaniaInsurance
GermaniaInsurance
Germania Insurance Verified Representative

We are very sorry you had a negative experience. At Germania customer service is our top priority and we would like to help you in any way possible to resolve this issue. Plea...

1.0
#1301074
Our SUV was totaled. Germania has went back and forth on totaling or not totaling. Communication has been very poor. Germania even though they have not paid off my SUV dropped my rent a car. So I am now paying a rent a car everyday waiting on them to pay off my suv. I...
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Anonymous
ObliviousAinuDog970

Germania insurance left me with a bill $625 for a rental car due to them being unorganized and unethical. I have cancelled both home and auto insurances which was over $500 a ...

Anonymous
ObliviousAinuDog970

Two days have passed no word from Germania with a resolutions.Lack of Communicatin Continues.

#1298843
We had a total wreck claim occurred in may. It still has not been resolved. Many errors on germania end. I am having to pay for a rental car as if 6-28 due to Germania Errors This isn’t right or good business.
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GermaniaInsurance
GermaniaInsurance
Germania Insurance Verified Representative

We are very sorry you had a negative experience. At Germania customer service is our top priority and we would like to help you in any way possible to resolve this issue. Plea...

#1296898
With no paperwork from Germania we received escrow shortage notice because our homeowner insurance doubled. No claims filed by us so no reason. Cant seem to get through on their website but the payment button on the site certainly works.
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GermaniaInsurance
GermaniaInsurance
Germania Insurance Verified Representative

We are very sorry you had a negative experience. At Germania customer service is our top priority and we would like to help you in any way possible to resolve this issue. Plea...

1.0
#1254787
My car got flooded during Hurricane Harvey and the dealership recommended to ACD,the third party vendor, that my car be totaled. ACD has decided not to do as the dealership requested and they are choosing to just clean my car out do an electronic diagnosis and give it...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We are sorry that this experience has occurred to you. Please contact us at gsocial@germaniainsurance.com so we can better help you.

kbax7905_61
kbax7905_61

Will NOT be guaranteed*

1.0
#1112650
Hurricane Harvey damage. Date of loss 8/25 (Friday) Filed claim on monday Adjuster came 9/1 Lots of calls with no results between Here and getting check Recieved check 9/18-Check date 9/13. Received call from adjuster saying they sent check for too much and they were...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We are very sorry you had a negative experience. Please email us at gsocial@germaniainsurance.com so we can better help you.

#1107266
I know him well. He was one of my employees at one time. He is an honest hard working person. I've had Germania Insurance before and told him not to use them . That he was wasting his hard earned money investing in Germania as they will not HONOR your policy. Germania...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We are very sorry you had a negative experience. Please email us at gsocial@germaniainsurance.com so we can better help you.

#1104320
My truck received water damage from Hurricane Harvey flooding. When I called to report the claim, the lady on the phone asked me if it was brackish water? I told her yes and it got into the seats. She informed me the truck would be totaled. I had to have transportation...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We are sorry that you had this negative experience. Please email us at gsocial@germaniainsurance.com , so we can look into your claim further.

Anonymous
Lol

You bought another truck before settling your claim that was dumb

1.3
I didn't like
  • Claims adjusters
#1102410