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6 comments

Update by user Mar 04

Paul Ehlert, CEO, Germania insurance is a rip off.... 18 years of trusting these Paul Ehlert of Germania screwed me at one of the worst points in my life..

After my roof was ripped from my house.. Paul Ehlert ,CEO, Germania ..said that it was not installed properly... i'm trying to remember that adjusters name... rhymes with Hunt...

so to bring everyone up to date.... My roof is fixed. I paid for it myself. Paul Ehlert CEO of Germania didn't even have the guts to call me after i cussed his employees like dogs..neither did any of the office staff at Germania...

Instead.. Paul Ehlert ,CEO, Germania sent me a letter. Paul Ehlert ,CEO, Germania said that I dropped my insurance.. That "I" dropped my insurance....

they didn't drop me.... this was before my renewal... which I wasn't going to do anyway.. but Paul Ehlert ,CEO, Germania gave me the boot first...

talk about adding insult to injury..

No I didn't talk to a lawyer ..they're just as swarmy as Paul Ehlert ,CEO, Germania RIPOFF insurance Jacobs- Weber Insurance ,Yoakum TX... Are a coulple of lowlifes that won't back their customers...

Update by user Oct 23, 2017

10/23.... Still no email from Germania...they did try to call...

but I want their thoughts on paper... electronic or otherwise.... Called the contractor to have the roof replaced..... CEO Paul A.Ehlert needs to step up to the plate and live up to his obligations....

Read thru the contract.... He doesn't have an out.. so he's just stalling... what a *** bag...

Hey "Paulie" anytime you want to meet FTF.... You got my number!

Update by user Oct 16, 2017

10/16... On 10/6...

I attempted to repair the roof on my house according to Germanias' instructions... We replaced (Jessie dusak of gemania recommended to "tighten' the existing screws... what an idiot!).. with new roofing screws and rubber washers...

Approximately One thousand eight hundred (1800) were replaced. I asked germania to send an adjuster out to verify,observe and document this lunacy.... of course they didn't show.. One out of ten screws did not tighten...

Instead of 28 leaks in my roof.... I have 180 potential leaks... It hasn't rained yet.... But I bought buckets to collect the rain water...

On 10/13... Germania claims dept. (what a joke).. asked if there was some way that the roof could be fixed "WITHOUT REPLACING THE METAL"...

WTF?... Then this moron asked if l put washers on the new screws.... I lost it!... off the deep end...

Informed Mr. Weber of Jacobs-Weber insurance that all communications from the gemania claims dept. will be done by email.... I want these nimrods to write down this insanity...

10/16 update 10:25 a.m.... contacted the head office of the CEO Paul A.

Ehlert.... Informed them as to my situation....

Update by user Oct 09, 2017

talked with Weber of Jacobs-weber.... today...

he' on the ball.... he asked if Germania has contacted me yet...No....

they are "supposed" to send another adjuster..... We'll see...

Update by user Oct 07, 2017

10/6,,,, Talked to Weber at Jacobs-Weber Ins.... he told me that he would get on the problem.....

Known him for years... Good man...

Update by user Oct 05, 2017

10/5... contacted Jacobs-Weber insurance....My agent whom I have given eighteen years of payments....

talked to "BJ"... she told me that Gemania was in "financial stress" due to the claims....

I told her that I needed another adjuster at my house friday the 6th... she told me that would not be possible ...no reasonable explanation was given...

Update by user Oct 03, 2017

10/3.... contacted ..Jacobs Weber Insurance today....

Talked to BJ... she 's my "agent"..?...She told me that Gemania was undergoing financial stress...WTF?... they have ... 721 million dollars in liquid assets...

241 million in liabilities... they claim 304 million and 304 million... respectively... Of course ////I had to hire a person to do the digging...

this is getting more interesting everyday....

No my issue has not been resolved.... these are a bunch of blackhearted S.O.B.'s

Update by user Oct 02, 2017

10/2.....since Gemania has not contacted me, they've given me a check that am leery to cash, I am starting on repairs on my own.... O look~!

Black Mold... !

Update by user Sep 24, 2017

9/24... still no response from Germania....

Cost has gone up to $35,000.... not counting structural damage...

Update by user Sep 21, 2017

2 days has passed since GERMANIA INSURANCE has said they will contact me...... Just saying..

Update by user Sep 21, 2017

Just got my estimate on the repair work on my roof... Germania's adjuster Miss Jess Dusek....

gave me an estimate of ... $3,255.43.... Now the real price is........... From a bonafide construction company with YEARS OF EXPERIENCE.......

Get this boys and girls..and the total is...$27,535.55..... BTW... It rained to day.... and my house leaks like a sieve....

One more thing..... since this ..."inconvenience " has happened... I have not heard a thing from the agent that took my money for the past eighteen years..... Jacobs-Weber ins.in Yoakum Tx.....

Not a "Hi, how's things?"..."you getting things fixed?" Not even a "KMA" or a "go to ***".... One more thing... this does not include structural damage...

Moving my antique furniture out of the house 'cause Germania ain't covering ***...and the breakers started flipping when I turned the lights on... not good..

Update by user Sep 19, 2017

9/19..... Received a bid on the interior work of damaged room from leaking roof...

Labor...$4,345.00 Material...$523.00 Total... $4,868.00 Adjuster allotment of time and material for finishing interior Total...$1,411.41 An obvious discrepancy. We have an experienced contractor on the first estimate, and Miss Dusak's .... I really don't know what to call her piece of paper...

So..One of two things is happening... Total incompetence on the part of Miss Dusak Two... Attempted fraud I realize that mistakes are made during appraisals of jobs...

but FIVE times the amount.... ?

Update by user Sep 14, 2017

9/14....Had two contractors come look at the damages to my house. The drywall man said the he could fix the interior of my house for about five times the amount of the adjusters' price.

I also contacted two roofers. After looking at my roof and showing them Miss Dusak's adjustment figures they just laughed. then they drove away. I then contacted another metal roofing firm.

While doing the inspection of the attic area he found considerable structure damage due to stress caused my high winds. this guy is a professional with years of experience .

It took me two weeks to get him out here. I am in the process of getting a master carpenter to look at the damage and get a quote for the repairs.

Original review posted by user Sep 02, 2017

Your gonna love this little tale....My house was damaged by huricane Harvey, so I contacted the germania hot line... An "adjuster" , Jesi Dusak, set up an appointment with me for Friday maoring Sept 1st.

When asked, I explained to Miss Dusak that the metal roof of my house had been lifted off the rafters and just set back down... We had 130+mph winds...there is no physical damage that a person can notice.... but while inside the attic... a person can push the metal roof off the ladder strips where it was attached .

this created 28 leaks at various locations . the insulation is also wet. New roof? Wrong!Miss dusak of germania recommended that I replace all the stripped out screws, remove the sheets of metal.pull out the insulation,dry my roof, install new insulation..and get this...

put the same sheet metal back on. She suggested that the contractor that installed the roof didn't do a good job and that was the reason the roof came off. this roof has been on my house for 18 years, 3 major storms and two huricanes without a leak. When I asked Miss Jessi dusek what happens when the roof starts leaking thru the ripped out screw holes.

She informed me that they would like at that at a later date. Also I should crawl thru the attic when it's raining to check for leaks. I'm 62 years old and I ain't crawling around in my attic every time it rains.

I've been paying these thieves for 18 years... over $20,000 in premiums.

Product or Service Mentioned: Germania Insurance Catastrophe Claim.

Reason of review: Not as described.

Monetary Loss: $14000.

Preferred solution: Full refund.

I didn't like: Getting screwed.

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Anonymous
#1594618

They did just about the same thing to me after 17 years...now I have no flooring and they kept my money for depreciation, and full replacement soooo they kept oh 4500 out of A 6000 they owed me for truly a 10000 job...of my money I paid them all these years...I may just go talk to an attorney idk...if they don't contact me and pay me what I'm owed... honestly...so done!

Anonymous
#1378381

I've had 2 adjustors here. Same crap.

Said it was my fault for not tightening the screws. Doing maintenance. .

It had nothing to do with that. No more Germania money grabbing ***.

Anonymous
#1372886

I've known the above Germania customer for more than 30 years and although he has his faults, as we all have, dishonesty is not one. And the price discrepancy between $35k and less than $4k is a major gap.

My first question for the adjuster would be how long has she been employed in that position and, even more important, how many metal roofs has she inspected during her career. Hope this is resolved in the favor of the customer in short order.

GermaniaInsuranceCares
#1370869
Germania Insurance Verified Representative

We are sorry that this experience has occurred to you. We are looking further into your situation. We are sorry for this inconvenience and we will have someone from our claims department contact you.

oldfatass
to GermaniaInsuranceCares #1375337

What I really ,REALLY need is an adjuster out here, preferably someone who has a tad bit more knowledge than the last one. I have several estimates, but not all at this moment.

Hopefully I will get the last one for the structure damage this Friday... Thanks for your auto reply...It really sucks... 18 years of investing in your company.... 18 years...

EIGHTEEN YEARS... I have trusted Germania.... You people didn't have a hard time contacting me when my bill was due.... What seems to be the problem now?...

Oh..! That's right... Now you gotta pay...

Well... You made your bed...

Anonymous
#1368606

You are a ***

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