Manufacturer: Germania Insurance Category: Claims Clear all filters (5 of 5 reviews match)
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My truck received water damage from Hurricane Harvey flooding.When I called to report the claim, the lady on the phone asked me if it was brackish water? I told her yes and it got into the seats. She informed me the truck would be totaled. I had to have transportation...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We are sorry that you had this negative experience. Please email us at gsocial@germaniainsurance.com , so we can look into your claim further.

Anonymous
Lol

You bought another truck before settling your claim that was dumb

1.3
Product
Germania Insurance Auto Claim
I didn't like
  • Claims adjusters
#1102410
The lady that caused the accident was covered by Germania Insurance. We contacted Germania about the vehicle damage and house damage. The lady that hit my mother claimed that her brakes failed on her car. Based on that, Germania said they would have to open an...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We regret that you and your mother are unhappy with this claim experience. We take such concerns very seriously, and you will soon be contacted by a manager to discuss the lo...

Product
Germania Insurance Auto Claim
I didn't like
  • Poor service all the way around
#1077881
My wife was driving on Interstate 10 when an 18 wheeler blew a tire while slightly in front of her.Tore up the air dam in front, damaged the hood and damaged the driverside bumper. Have been waiting about ten days for an "adjuster" ( read: try to avoid paying what it...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

Thank you for being a loyal policyholder at Germania Insurance. We are sorry that you have had these negative experiences with our company. Please email gsocial@germaniainsura...

Product
Germania Insurance Auto Claim
I didn't like
  • Adjuster has not called in 10 days
#1054377
19 days and counting for my vehicle to be repaired.The adjuster has still not showed up at the body shop to approve the repairs. I have been hearing "He will be there tomorrow" for over a week now!! Accident occurred on Oct 28. Germanina insured driver stated to me and...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

Thank you for bringing this to our attention. In an effort to protect one's privacy, we cannot discuss the details of a claim publicly. We understand your concerns, and as a r...

1.0
Germania Insurance Marlin, Texas
Product
Germania Insurance Auto Claim
#955584
When you are sitting at a red light and a car cuts the turn too close and plows into you, you had better hope they have decent insurance, and not this insurance.It has been almost a week and all we have gotten in a run around. No returned calls, no information, and a...
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Anonymous
Shh

I got into a car wreck behind one of their members. Luckily I have really good insurance so mines took care of me first and will be getting reimbursement from this company.

Anonymous
Anonymous

It seems you should be pissed at your auto insurance comp. It is their job to collect from the other insurance comp. Just tell them that you are collecting on your insurance a...

Germania Insurance Wimberley, Texas
Product
Germania Insurance Auto Claim
I didn't like
  • Lack of service
#861289