Germania Insurance - Extremely disapointed
Our car was hit by a driver on her phone. Her insurance is through germania and there is over $2,000 in damage but she told them she wasn't at fault so they are denying the claim. We are getting a copy of the police report and will fight this but are extremely disappointed in their behavior.
My truck received water damage from Hurricane Harvey flooding. When I called to report the claim, the lady on the phone asked me if it was brackish water? I told her yes and it got into the seats. She informed me the truck would be totaled. I had to have transportation...Read more
Your gonna love this little tale....My house was damaged by huricane Harvey, so I contacted the germania hot line... An "adjuster" , Jesi Dusak, set up an appointment with me for Friday maoring Sept 1st. When asked, I explained to Miss Dusak that the metal roof of my...Read more
I didn't like
- Getting screwed
My mother's vehicle was parked in her garage and a lady came to her home and ran into her car parked in the garage and totaled out both vehicles and damaged my mothers garage. The lady that caused the accident was covered by Germania Insurance. We contacted Germania...Read more
I didn't like
- Poor service all the way around
Germania Insurance - Claim
I filed a claim in January. It's July. My total loss has not been paid. Germania bad service. Should be out of business.
My wife was driving on Interstate 10 when an 18 wheeler blew a tire while slightly in front of her. Tore up the air dam in front, damaged the hood and damaged the driverside bumper. Have been waiting about ten days for an "adjuster" ( read: try to avoid paying what it...Read more
I didn't like
- Adjuster has not called in 10 days
They do not pay claims. Metal roof damage and water leakage. Slow responce. Hateful claim rep. Never wanted to understand it was wind damage. He said screw backed out due to heat. ***. I will be changing insurance. Glad i found out i was paying for bad service. Stay...Read more
Germania Insurance, will not pay out a claim. Incident happened in August. Company has changed reps often and is now now going to finish claim.Read more
I have had Germania Insurance since the late 80's and I have never filed a claim not on my home or my car. I recently filed my first claim in nearly 30 years of paying premiums. They first issued my check with the wrong mortgage company on the check. Then I ended up...Read more
19 days and counting for my vehicle to be repaired. The adjuster has still not showed up at the body shop to approve the repairs. I have been hearing "He will be there tomorrow" for over a week now!! Accident occurred on Oct 28. Germanina insured driver stated to me...Read more
Do you have something to say about Germania Insurance? What happened? What can we help you with?