filters
state:
Show
city:
Show
product:
Show
I have had Germania Insurance since the late 80's and I have never filed a claim not on my home or my car. I recently filed my first claim in nearly 30 years of paying premiums. They first issued my check with the wrong mortgage company on the check. Then I ended up...
Read more
GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We value our policyholders and would like to thank you for bringing this to our attention. We apologize that you’ve had this experience. In response we have adjusted our proce...

1.0
#960437
19 days and counting for my vehicle to be repaired. The adjuster has still not showed up at the body shop to approve the repairs. I have been hearing "He will be there tomorrow" for over a week now!! Accident occurred on Oct 28. Germanina insured driver stated to me...
Read more
GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

Thank you for bringing this to our attention. In an effort to protect one's privacy, we cannot discuss the details of a claim publicly. We understand your concerns, and as a r...

1.0
Marlin, Texas
#955584
1 star is 3 too many! Damned Awful.
Read more
GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We are sorry to hear that you had a negative experience. At Germania Insurance we value our policyholders and their opinions. If you would like to share your concerns with us,...

#949470

Germania Auto Insurance Review

Germania Insurance
#750871
1.0
Details
Wanted to use cheaper parts to repair my car. Failed to send the check twice and my car spent 4 extra days in the shop. Agent blamed everyone else but himself. No helpful in the least. My opinion
Comment
Show
Billing Practices
Product or Service Quality

Germania Property Insurance Review

Germania Insurance
#702103
We had wind damage 4 or 5 years ago and horrible service. Germania didnt pay for roof replacement. They said they paid us x amount t of dollars and would not send us a copy of the cancelled check. We still need the roof.
Comment
Show

Property Insurance Claim Review

Germania Insurance
#625033
I have filed a claim with the Texas Department of Insurance,I have the documentation that show roof replacement in 2006. Germania saying roof was patched instead of replaced I have sever storm damage now and Germania is refusing to honor there obligation. Everyone dealing with Germania should file with TDI on line and stand together as Christians for our fair shake
Comment
Show
No emergency live person for homeowners after hours!!!!
Read more
Anonymous
Germania Insurance

At Germania Insurance we pride ourselves in taking care of our policyholders during their time of need, even after hours. Depending on the nature of the claim and if the polic...

Mabank, Texas
#941076
Ins has continued to go up every year since we had this company never file any claims. We cant under stand this,it has never gone down not once in 20years these are they famous words the agent is looking out for you.please stop looking out for me. Its not like we...
Read more
Anonymous
Anonymous

My rates go up every year for no reason. No claims but continued increases.

Anonymous
Anonymous

I know that since reading the comments by other customers of Germania, I will be leaving them too! Does anyone besides me , have trouble getting them to send you new insurance...

My Dad, who is 83 years old switched over to Germania Insurance a year ago. Dad paid the insurance up front and in full. Then two months ago they sent Dad a bill for $65.00 more. They refused to tell him why there was an additional charge. The woman in the office...
Read more
Anonymous
Anonymous

I have had to deal with Germania on behalf of my father who has been a customer in good standing for 20+ years. It is my opinion, Germania should be investigated for insurance...

Anonymous
Anonymous

Thanks for the warning! My dad is 79 & I'm in the process of looking for quality insurance . Seems hard to find these days!

#909685
When you are sitting at a red light and a car cuts the turn too close and plows into you, you had better hope they have decent insurance, and not this insurance. It has been almost a week and all we have gotten in a run around. No returned calls, no information, and a...
Read more
Anonymous
Shh

I got into a car wreck behind one of their members. Luckily I have really good insurance so mines took care of me first and will be getting reimbursement from this company.

Anonymous
Anonymous

It seems you should be pissed at your auto insurance comp. It is their job to collect from the other insurance comp. Just tell them that you are collecting on your insurance a...

Wimberley, Texas
I didn't like
  • Lack of service
#861289
I have been a loyal customer with Germania 38 yrs. Put a claim in for hail damage in 2001, living in texas. We have frequent hail storms,at least 10 or 15 yrs claims warranted. In 2001, my husband put a claim in germania pd for roof replacement.he did not replace...
Read more
Anonymous
Charlie

Why would you even expect to be paid again for a roof that you have already been paid to repair but chose not to? The value of a damaged roof is $0.00. Compare this to a vehic...

Anonymous
Anonymous

INSURANCE PAYS CLAIMS TO COVER AND REPAIR LOSSES.IF YOU USED THE INSURANCE CHECK YOU RECEIVED FOR SOMETHING OTHER THAN ROOF REPAIRS, YOU ARE IN THE WRONG. HAD YOU REPLACED THE...

Our car was rear-ended by a Germania policy holder -- two weeks ago. The company won't pay our claim -- and they won't pay the claim of their policy holder.This company offers nothing. Only in Texas could a company offer such poor service and consistently get away...
Read more
Anonymous
Anonymous

Where is your insurance comp. they should be the ones filling on your behalf. Just fill a claim against your insurance and I guaranty that they will go after the other comp an...

Anonymous
Anonymous

Agree as a client of 20 years and first auto claim...im getting screwed...

I had a total loss claim that WAS NOT MY FAULT. Germania would not even contact the other parties insurance company at all before Germania claimed liability. I took it upon myself to claim the loss on the other parties insurance. They called me and let me know that...
Read more
Anonymous
Anonymous

I filed a claim with Germania due to a hit and run of which I WAS THE VICTIM!! A claims person (if that's what you want to call her) by the name of Lou Skinner gave me the run...