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My car was hit and totaled by a young girl insured by Germania April 7, 2018. The young lady attempted to turn right on a two lane west bound road from the left hand lane but was unsuccessful when she ran into me in the right hand lane.

The girl claimed responsibility at the site.

The police cited her. The police report was definitive and responsibility assigned to her. The adjuster is spending all his time trying to assign blame to me. Delay after delay.

18 days later and they still have more excuses. They suggested that I file the claim on my insurance and incur the $1000 deductible. Nice offer but no thanks.

Not my fault and I can only imagine the difficulty of recovering my $1000 deductible once everything is closed.

Dealing with these clowns is an excerise in futility. I will be filing a complaint with the Texas Department of Insurance and suggest others affected do the same.

Reason of review: Poor customer service.

Monetary Loss: $5600.

Preferred solution: payment for my vehicle.

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