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Had lightening strike AC unit inside & out were toast . Germania said it could have been fixed instead of replaced . fan motors , circuit boards ruined & they claimed I️t could be fixed for less then $1000 & sent me a check for $46. I should have listen to the other...
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1.0
#1146407
My car got flooded during Hurricane Harvey and the dealership recommended to ACD,the third party vendor, that my car be totaled. ACD has decided not to do as the dealership requested and they are choosing to just clean my car out do an electronic diagnosis and give it...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We are sorry that this experience has occurred to you. Please contact us at gsocial@germaniainsurance.com so we can better help you.

kbax7905_61
kbax7905_61

Will NOT be guaranteed*

1.0
#1112650
Hurricane Harvey damage. Date of loss 8/25 (Friday) Filed claim on monday Adjuster came 9/1 Lots of calls with no results between Here and getting check Recieved check 9/18-Check date 9/13. Received call from adjuster saying they sent check for too much and they were...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We are very sorry you had a negative experience. Please email us at gsocial@germaniainsurance.com so we can better help you.

#1107266

Germania Insurance - Extremely disapointed

Germania Insurance
#1103782
1.0
Details
Our car was hit by a driver on her phone. Her insurance is through germania and there is over $2,000 in damage but she told them she wasn't at fault so they are denying the claim. We are getting a copy of the police report and will fight this but are extremely disappointed in their behavior.
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Germania Insurance - Claim

Germania Insurance
#1076895
I filed a claim in January. It's July. My total loss has not been paid. Germania bad service. Should be out of business.
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Germania Property Insurance Review

Germania Insurance
#927427
Germania insurance is one of the worst insurance companies there is. They made some very bad investments and lost their butts, therefore fights every claim thst comes in. They ARE NOT A GOOD FAITH company. They DO NOT honor their own contracts with the costomers. Then, they send in soulless, heartless beings to fight for them not to pay. But they will be happy to take your premium payments!
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Short Review on June 23, 2016

Germania Insurance
#870783
1.0
Details
loyal customer for over 20 years with local Wichita Falls tx location. These Scam artist Only believe in taking money. Their adjuster will BS their way out of a claim. Take your business else where
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
I know him well. He was one of my employees at one time. He is an honest hard working person. I've had Germania Insurance before and told him not to use them . That he was wasting his hard earned money investing in Germania as they will not HONOR your policy. Germania...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We are very sorry you had a negative experience. Please email us at gsocial@germaniainsurance.com so we can better help you.

#1104320
My truck received water damage from Hurricane Harvey flooding. When I called to report the claim, the lady on the phone asked me if it was brackish water? I told her yes and it got into the seats. She informed me the truck would be totaled. I had to have transportation...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We are sorry that you had this negative experience. Please email us at gsocial@germaniainsurance.com , so we can look into your claim further.

Anonymous
Lol

You bought another truck before settling your claim that was dumb

1.3
I didn't like
  • Claims adjusters
#1102410
Your gonna love this little tale....My house was damaged by huricane Harvey, so I contacted the germania hot line... An "adjuster" , Jesi Dusak, set up an appointment with me for Friday maoring Sept 1st. When asked, I explained to Miss Dusak that the metal roof of my...
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Anonymous
Conley2020

I've had 2 adjustors here. Same crap. Said it was my fault for not tightening the screws. Doing maintenance. . It had nothing to do with that. No more Germania money grabbin...

Anonymous
Robert Filla

I've known the above Germania customer for more than 30 years and although he has his faults, as we all have, dishonesty is not one. And the price discrepancy between $35k and...

1.0
I didn't like
  • Getting screwed
#1095912
My mother's vehicle was parked in her garage and a lady came to her home and ran into her car parked in the garage and totaled out both vehicles and damaged my mothers garage. The lady that caused the accident was covered by Germania Insurance. We contacted Germania...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We regret that you and your mother are unhappy with this claim experience. We take such concerns very seriously, and you will soon be contacted by a manager to discuss the lo...

I didn't like
  • Poor service all the way around
#1077881
My wife was driving on Interstate 10 when an 18 wheeler blew a tire while slightly in front of her. Tore up the air dam in front, damaged the hood and damaged the driverside bumper. Have been waiting about ten days for an "adjuster" ( read: try to avoid paying what it...
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

Thank you for being a loyal policyholder at Germania Insurance. We are sorry that you have had these negative experiences with our company. Please email gsocial@germaniainsura...

I didn't like
  • Adjuster has not called in 10 days
#1054377
They do not pay claims. Metal roof damage and water leakage. Slow responce. Hateful claim rep. Never wanted to understand it was wind damage. He said screw backed out due to heat. ***. I will be changing insurance. Glad i found out i was paying for bad service. Stay...
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Anonymous
Anonymous

My mother's car was hit while it was parked in her garage and also her garage was damaged. The lady that hit her was covered thru Germania Insurance. 3 weeks since the accid...

Anonymous
Anonymous

I am still pissed. May 15th I will have a different insurance company. Would never recommend them to anyone.Look at their reviews. Wish I had.

1.0
#990234
Germania Insurance, will not pay out a claim. Incident happened in August. Company has changed reps often and is now now going to finish claim.
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GermaniaInsuranceCares
GermaniaInsuranceCares
Germania Insurance Verified Representative

We value your business and want to thank you for being a loyal, Germania policyholder. Thank you for bringing this negative experience to our attention. At Germania we want to...

1.0
#989190