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1.3 Based on 7 reviews
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Germania insurance is one of the worst insurance companies there is. They made some very bad investments and lost their butts, therefore fights every claim thst comes in. They ARE NOT A GOOD FAITH company. They DO NOT honor their own contracts with the costomers. Then, they send in soulless, heartless beings to fight for them not to pay. But they will be happy to take your premium payments!

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Ins has continued to go up every year since we had this company never file any claims. We cant under stand this,it has never gone down not once in 20years these are they famous words the agent is looking out for you.please stop looking out for me. Its not like we having hurricane every year we haven't had one in 12years.i can see the state raises but the agent have his on raises. Germania is a joke. Read more

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My Dad, who is 83 years old switched over to Germania Insurance a year ago. Dad paid the insurance up front and in full. Then two months ago they sent Dad a bill for $65.00 more. They refused to tell him why there was an additional charge. The woman in the office negotiated down to $51.00 dollars. Dad paid even though he had no idea why. He again thought he was paid in full. Now he received a bill for $11.00 and his insurance rep came to his... Read more

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loyal customer for over 20 years with local Wichita Falls tx location. These Scam artist Only believe in taking money. Their adjuster will BS their way out of a claim. Take your business else where

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When you are sitting at a red light and a car cuts the turn too close and plows into you, you had better hope they have decent insurance, and not this insurance. It has been almost a week and all we have gotten in a run around. No returned calls, no information, and a corporate phone chain that leaves you right back to the unreturned calls. It seems that no one knows anything at this place. Maybe there is better service if you are one of their... Read more

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I have been a loyal customer with Germania 38 yrs. Put a claim in for hail damage in 2001, living in texas. We have frequent hail storms,at least 10 or 15 yrs claims warranted. In 2001, my husband put a claim in germania pd for roof replacement.he did not replace roof at that time. Now 2016 and i as his spouse put in claim for recent hail damage the adjuster came out explained that we were paid once for it we would not be paid again for... Read more

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Our car was rear-ended by a Germania policy holder -- two weeks ago. The company won't pay our claim -- and they won't pay the claim of their policy holder. This company offers nothing. Only in Texas could a company offer such poor service and consistently get away with. Absolutely the worst! This company has a bad reputation and deserves it. Claims reps do not return calls. Company leaves it's client subject to lawsuits while it ducks making... Read more

Was this review helpful? 5 3

Wanted to use cheaper parts to repair my car. Failed to send the check twice and my car spent 4 extra days in the shop. Agent blamed everyone else but himself. No helpful in the least. My opinion

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I had a total loss claim that WAS NOT MY FAULT. Germania would not even contact the other parties insurance company at all before Germania claimed liability. I took it upon myself to claim the loss on the other parties insurance. They called me and let me know that they were going to claim liability. Not to mention I had to fight with Germania to total my vehicle with a bent frame and over 35k in damages. This has been an ongoing fight for over... Read more

Was this review helpful? 5 0

We had wind damage 4 or 5 years ago and horrible service. Germania didnt pay for roof replacement. They said they paid us x amount t of dollars and would not send us a copy of the cancelled check. We still need the roof.

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