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1.3 Based on 10 reviews
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I have had Germania Insurance since the late 80's and I have never filed a claim not on my home or my car. I recently filed my first claim in nearly 30 years of paying premiums. They first issued my check with the wrong mortgage company on the check. Then I ended up paying out of pocket for the roof repair and asked the procedure to get another check reissued in my name only. I was told the procedure then my agent was on vacation and I called... Read more

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Involved in an accident with a Germania insured driver. She admitted fault, was issued a citation. Company finally determined to pay 90%? Argued, they would not budge. How do you make a determination of 90% by only having a short conversation with me? No one from Germaina has seen my vehicle or the accident scene. Police report was not reviewed. Was told that the officers opinion would not be valid since he did not witness the accident, However... Read more

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19 days and counting for my vehicle to be repaired. The adjuster has still not showed up at the body shop to approve the repairs. I have been hearing "He will be there tomorrow" for over a week now!! Accident occurred on Oct 28. Germanina insured driver stated to me and the officer that she was at fault. She received a citation. Germaina only wants to pay 90%. They have not seen the vehicle. Did not review the police report. Yet the can... Read more

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1 star is 3 too many! Damned Awful. Read more

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No emergency live person for homeowners after hours!!!! Read more

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Germania insurance is one of the worst insurance companies there is. They made some very bad investments and lost their butts, therefore fights every claim thst comes in. They ARE NOT A GOOD FAITH company. They DO NOT honor their own contracts with the costomers. Then, they send in soulless, heartless beings to fight for them not to pay. But they will be happy to take your premium payments!

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Ins has continued to go up every year since we had this company never file any claims. We cant under stand this,it has never gone down not once in 20years these are they famous words the agent is looking out for you.please stop looking out for me. Its not like we having hurricane every year we haven't had one in 12years.i can see the state raises but the agent have his on raises. Germania is a joke. Read more

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My Dad, who is 83 years old switched over to Germania Insurance a year ago. Dad paid the insurance up front and in full. Then two months ago they sent Dad a bill for $65.00 more. They refused to tell him why there was an additional charge. The woman in the office negotiated down to $51.00 dollars. Dad paid even though he had no idea why. He again thought he was paid in full. Now he received a bill for $11.00 and his insurance rep came to his... Read more

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loyal customer for over 20 years with local Wichita Falls tx location. These Scam artist Only believe in taking money. Their adjuster will BS their way out of a claim. Take your business else where

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When you are sitting at a red light and a car cuts the turn too close and plows into you, you had better hope they have decent insurance, and not this insurance. It has been almost a week and all we have gotten in a run around. No returned calls, no information, and a corporate phone chain that leaves you right back to the unreturned calls. It seems that no one knows anything at this place. Maybe there is better service if you are one of their... Read more

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