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1.6 Based on 5 reviews
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Our car was rear-ended by a Germania policy holder -- two weeks ago. The company won't pay our claim -- and they won't pay the claim of their policy holder. This company offers nothing. Only in Texas could a company offer such poor service and consistently get away with. Absolutely the worst! This company has a bad reputation and deserves it. Claims reps do not return calls. Company leaves it's... Read more

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Wanted to use cheaper parts to repair my car. Failed to send the check twice and my car spent 4 extra days in the shop. Agent blamed everyone else but himself. No helpful in the least. My opinion Add comment

I had a total loss claim that WAS NOT MY FAULT. Germania would not even contact the other parties insurance company at all before Germania claimed liability. I took it upon myself to claim the loss on the other parties insurance. They called me and let me know that they were going to claim liability. Not to mention I had to fight with Germania to total my vehicle with a bent frame and over 35k in... Read more

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We had wind damage 4 or 5 years ago and horrible service. Germania didnt pay for roof replacement. They said they paid us x amount t of dollars and would not send us a copy of the cancelled check. We still need the roof. Add comment

Has anyone else dealt with these Germania Insurance Assclowns? They have not been able to contact their client, to corroborate the police department report & my statements, so they refuse to satisfy the claim. Why is it state law to have car insurance again? If you hit someone's car, just duck your insurance company. Seems to work if you have Germania. Read more

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One their costumer hit my car and they send you to bodyshop, they come to you to take pictures of your car and send you why they think is "fair". Guys dont settle for less. They gave a 500 check for a 900 repair. And the lady who takes the claims asked for all kind of personal info including ss# . That is not required by law. This company is the worst in the market!! Thank God I'm not with them... Read more

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Our vehicle was in an accident, when estimating cost for repair, Germania Insurance decided to total the vehicle. Germania uses CCC One, formerly CCC Valuescope, to provide the payout value for your vehicle. CCC One is known to undervalue vehicles and in doing so captures your insurance companies business. This can be seen by a review of CCC One's legal history, and Germania knowing the type... Read more

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I have filed a claim with the Texas Department of Insurance,I have the documentation that show roof replacement in 2006. Germania saying roof was patched instead of replaced I have sever storm damage now and Germania is refusing to honor there obligation. Everyone dealing with Germania should file with TDI on line and stand together as Christians for our fair shake Add comment

Our car was hit by an individual insured with Germania. It has been a nightmare dealing with this company. the accident was on 12/13/14 and today is 12/30/14, we still have no check to get another car. The number we had, which we spoke to a representative has had a busy signal for the last 2 days. When I called the main number and went through 2 people, I found out that the original... Read more

Was this review helpful? 7 1

Been paying on homeowner insurance for 6 years and when I get a hole in my roof I am told that it is NOT covered. Roof was not properly put on when the covered patio was built. It was there when I bought the house. I am not a construction worker so how was I to know that eventually (6 years) the rain would rot the roof? They covered it when they insured the home and now they are not going to... Read more

Was this review helpful? 6 3
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