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We had wind damage 4 or 5 years ago and horrible service. Germania didnt pay for roof replacement. They said they paid us x amount t of dollars and would not send us a copy of the cancelled check. We still need the roof. Add comment

Has anyone else dealt with these Germania Insurance Assclowns? They have not been able to contact their client, to corroborate the police department report & my statements, so they refuse to satisfy the claim. Why is it state law to have car insurance again? If you hit someone's car, just duck your insurance company. Seems to work if you have Germania. Add comment

  • Jun 13
  • Auto Insurance
  • Dallas, Georgia
  • Car Damage Claim
  • 223

One their costumer hit my car and they send you to bodyshop, they come to you to take pictures of your car and send you why they think is "fair". Guys dont settle for less. They gave a 500 check for a 900 repair. And the lady who takes the claims asked for all kind of personal info including ss# . That is not required by law. This company is the worst in the market!! Thank God I'm not with them... Read more

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  • Jun 13
  • Auto Insurance
  • Andrews, Texas
  • Car Insurance
  • 209

Our vehicle was in an accident, when estimating cost for repair, Germania Insurance decided to total the vehicle. Germania uses CCC One, formerly CCC Valuescope, to provide the payout value for your vehicle. CCC One is known to undervalue vehicles and in doing so captures your insurance companies business. This can be seen by a review of CCC One's legal history, and Germania knowing the type... Read more

Was this review helpful? 0 0

I have filed a claim with the Texas Department of Insurance,I have the documentation that show roof replacement in 2006. Germania saying roof was patched instead of replaced I have sever storm damage now and Germania is refusing to honor there obligation. Everyone dealing with Germania should file with TDI on line and stand together as Christians for our fair shake Add comment

  • Dec 30, 2014
  • Auto Insurance
  • Cedar Park, Texas
  • Car Accident Claim
  • 565

Our car was hit by an individual insured with Germania. It has been a nightmare dealing with this company. the accident was on 12/13/14 and today is 12/30/14, we still have no check to get another car. The number we had, which we spoke to a representative has had a busy signal for the last 2 days. When I called the main number and went through 2 people, I found out that the original... Read more

Was this review helpful? 5 1

  • Oct 01, 2014
  • Property Insurance
  • Round Rock, Texas
  • Homeowers Insurance
  • 549

Been paying on homeowner insurance for 6 years and when I get a hole in my roof I am told that it is NOT covered. Roof was not properly put on when the covered patio was built. It was there when I bought the house. I am not a construction worker so how was I to know that eventually (6 years) the rain would rot the roof? They covered it when they insured the home and now they are not going to... Read more

Was this review helpful? 5 2

  • Sep 29, 2014
  • Auto Insurance
  • Rude Customer Service
  • 503

I'll start at the week before. My aunt made some policy changes on a wednesday so our rates would be lower. The next week on a Tuesday, I had a car accident. We called the accident in to make a claim only to find that the policy wasn't even on file yet. So we had to wait until the next day. So we called that Wednesday to check on the claim, but the claim wasn't filed either. Once we filed the... Read more

Was this review helpful? 5 1

  • Nov 18, 2013
  • Auto Insurance
  • Marble Falls, Texas
  • Renters Policy
  • 4
  • 4
  • 561

Was taking my Grill to the car wash and the strap snapped and the grill fell off of truck and was demolished. I had a renters policy and a home owners policy in effect at the time.. NO problem, should be covered.. NOT... has a named peril that states anything that falls off of truck or trailer isn't covered. Great coverage. A 4,000.00 dollar grill not covered. spoke with 3 other insurance... Read more

Was this review helpful? 4 5

  • Nov 03, 2013
  • Auto Insurance
  • Fraudulent Services
  • 531

BOGUS insurance company is GERMANIA and this agency is worst. Do NOT buy any kind of insurance from these GERMANIA companies unless you want to go thru hiring an attorney and pursuit a civil lawsuite to settle your claims. They will tell you that they have cancelled the policy without informing you when you call to file a claim. They are unprofessional, mercyless and ZERO in customer service. DO... Read more

Was this review helpful? 6 8

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